Clients

The staff have said that Servoca staff engage more with the client and appear to be a better quality of staff than we have from other agencies!

Andrew was very poorly when Yvonne came to be a live-in carer for Andrew. Through her dedicated care, and that of Christian, who is here as a regular day carer during the week, Andrew has thrived and is now extremely well, in view of his limitations. When Yvonne had to leave us for 3 weeks, Christian took over the main care of Andrew during the week and even came one Sunday morning to help do Andrew’s care. We also had other carers from Servoca, when someone was available in the evening and at the weekend, who have also got to know Andrew and are kind and caring towards him. We were all delighted when Yvonne returned. She and Christian work so well together and we consider them both part of the family. Andrew has gone from strength to strength – he is very happy most of the time and his speech has improved remarkably. He enjoys being taken by Yvonne and Christian to a local club where he can engage with the activities.”

The staff have said that Servoca staff engage more with the client and appear to be a better quality of staff than we have from other agencies!”

Accepting that we needed additional help was difficult, but having done so, it’s been wonderful to see how caring and attentive Yvonne has been with Chris. She is both gentle and thoughtful, and seeing how she has cared for Chris as his condition progressed has filled me with awe. We feel extremely fortunate to have found her and will be forever grateful for what she has done for us.

Trust is obviously important too as Yvonne is occasionally at home alone with Chris but I trust her implicitly, most importantly with Chris and his needs of course but also with our belongings and with other family members who visit, especially our grandchildren who adore her.

Anyone who invites Yvonne into their home can have no qualms about her presence or her integrity. Rather, they can look forward to developing a wonderful relationship with a funny, outgoing woman who will quickly become an important member of their household.”

Just wanted to say the positive feedback keeps coming from the team about Servoca workers. As you know we had Ola last night at short notice and he was on with one of the lesser experienced shift leads. I woke up this morning to the following message: “I really enjoyed working with him, he was great, nothing was too much to ask and he was so polite. We will have him again for sure”.
He also gave feedback to the shift lead that he had enjoyed his shift here also. Thank you for sending us these wonderful agency workers.”

I just wanted to let you know that we are having really good feedback as to the standard of staff which has come to us through yourself.”

I just wanted to let you know that we are having really good feedback as to the standard of staff which has come to us through yourself.

Just wanted to say the positive feedback keeps coming from the team about Servoca workers.  As you know we had Ola last night at short notice and he was on with one of the lesser experienced shift leads.  I woke up this morning to the following message:

“I really enjoyed working with him, he was great, nothing was too much to ask and he was so polite.  We will have him again for sure”.  

He also gave feedback to the shift lead that he had enjoyed his shift here also.

Thank you for sending us these wonderful agency workers.”