FAQs

We are here to provide you with any questions or support you may need. If you cant find the answer to your question in the FAQ section, please contact us.

FAQs Decorative Swirl
How do I apply for a job at Servoca Nursing and Care & Servoca Complex Care?

We are always happy to hear from new candidates. You can either contact your local branch and speak to them, register with us or look at the jobs we have on our website and if any are suitable for you then apply. If you don’t see any jobs that you are think are suited to you, please do still contact us or register.

How many hours can I guarantee a week?

We have a great relationship with a wide range of clients across the UK who have a high demand for candidates. It’s important for us to provide stability to our staff and so we will be able to provide you with shifts when and where you want them – you are in control of how much you work!

What is the process?

When you register or apply to a specific role, one of our team will be in touch with you for an interview. If you are successful at the interview stage we will then send you through an application pack which we will need you to complete. We will also request specific documents and information, for which we will need to see the originals; this helps us to confirm your identity and that you are able to work in the UK.

What documents do I need to present you with?
  • GDPR consent
  • Application Form – work history from leaving full time education (supplemented by CV or additional notes if needed)
  • Evidence of Identity (including Photo ID, 2 proofs of address and proof of NI number)
  • Evidence eligibility to work in the UK
  • Evidence of qualifications (vocational / professional)
  • Health declaration
  • Bank details
  • Payroll Details – tax & bank details
  • Enhanced Adult & Child DBS Check (new or existing check already registered with the DBS Update Service)
  • Statement of Entry (for nurses only)
  • Satisfactory employment reference (covering a minimum of the last 3 years)
  • Worker Handbook & KID Document (issued and signed for prior to working)
  • Terms and Conditions of work (issued and signed for prior to working)
Do I have to work set hours and days?

No, this is one of the great benefits of working with Servoca Nursing and Care and Servoca Complex Care – you can pick the days and hours that suit you and your lifestyle. Whether its flexible shifts to fit around childcare, another job or a lifestyle choice – we can help.

What sort of care does Servoca Nursing and Care offer?

Our team is available 24 hours a day, 7 days a week to provide both planned and emergency staffing solutions. We place candidates every week into private care home/nursing homes across the UK. We specialise in the provisions of temporary healthcare staff including:

  • Registered general nurses
  • Mental health nurses
  • Healthcare assistants
  • Support workers
  • 1-2-1 care
  • Senior carers
  • Live-in care
What is complex care?

Complex care is for clients that have ongoing healthcare needs who require extra assistance. It is centred on their needs and personal requirements and we provide high quality, complex care in the home to clients with a range of complex healthcare needs. From spinal injuries, acquired brain injuries, learning disabilities, mental health needs and many other conditions, we provide a personal approach to care, tailored to the needs of each individual client.

Do you provide training?

Yes, we have mandatory training that you must complete before you can start any shifts and we also provide on-going training to you.

What is the difference between a Healthcare Assistant and Care Assistant?

Becoming a Care Assistant or Healthcare Assistant is an extremely important and rewarding job. Often when looking for roles, both the terms Healthcare Assistant (HCA) and Care Assistant are used, but knowing the difference between the two can be helpful when job hunting. The terms are commonly used by people to describe the same role, and although there is nothing wrong with this, since the nature of the roles are similar and overlap, it’s good to be able to differentiate.

Healthcare Assistant
A healthcare assistant is often associated with a role within hospitals, GP surgeries and NHS Trusts. Healthcare assistants support clinical staff in the provision of treatment, preventative care, health promotion and patient education.

Care Assistant
Care assistant is a term more commonly associated to community, care homes or home care settings. A care assistant’s role commonly includes helping clients with their immediate needs such as maintaining hygiene, dressing washing and day-to-day tasks.

If you are looking for a care assistant role, please register your interest with us and we will be in-touch with you to discuss the role further.

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